PROFESSIONAL SERVICES & PMO
Service delivery models, PMO setup, project methodology and governance. Progressive acquisition model, delivery practice and monthly operations reporting.
COMMERCIAL & CONTRACTS
High-value contract negotiation and structuring, managed-services commercials, P&L ownership, recurring-revenue and pipeline growth.
STRATEGY & TRANSFORMATION
ECM and digital transformation programmes, target operating models, go-to-market strategy, board and executive reporting.
CLOUD & VM MIGRATION
On-premise to cloud, Nutanix, Hyper-V. Wave planning, runbooks, execution and rollback.
INFRASTRUCTURE ADMIN
Windows Server, Linux, SQL Server, Active Directory, DNS, DHCP, Group Policy. Azure Arc, Azure Policy and Update Manager for hybrid estate management, patching and inventory.
AUTOMATION & SCRIPTING
PowerShell, Ansible, OpenTofu/Terraform. Infrastructure as code and CI/CD pipelines.
BACKUP & RECOVERY
Veeam backup management, disaster recovery planning, business continuity.
DEVOPS & GIT
GitHub, branch strategy, PR governance, repository management, CI/CD pipelines.
ENDPOINT MANAGEMENT
Intune, WSUS, Windows & macOS device management, end-user escalation support.